The Company's Anti-Spam
Policy
The Company is committed to permission-based
email marketing practices, and as a result has
established this no-tolerance Anti-Spam
Policy. The Company will occasionally update this
Anti-Spam Policy.
1. Spam is commercial email or unsolicited bulk
email, including “junk mail”, which has not been
requested by the recipient. It is intrusive and
often irrelevant or offensive, and it wastes
valuable resources. Spam messages are the opposite
of permission-based email, which are normally
anticipated, personal, relevant and/or associated
with a pre-existing business or personal
relationship. Inappropriate newsgroup activities,
consisting of excessive posting of the same
materials to several newsgroups, are also deemed
to be spam.
2.Preventing Spam.
Customers of The Company's products and services
have agreed during their registration process,
upon accepting the Terms of Use, to comply with
this Anti-Spam Policy. Specifically, each customer
agrees not to use The Company
products or services to send unsolicited email or
bulk email, whether or not for commercial
purposes. The Company reserves the right to
determine in its sole discretion what constitutes
actionable spam, as well as what measures are
necessary in response to such spam activities.
3. How The Company Helps
You to Avoid Spamming. The Company has developed its Internet
marketing tools to incorporate a strict
permission-based philosophy. This anti-spam
philosophy is implemented through the following:
a. Communication
and Agreement – The Terms of Use that you have
agreed to as part of registering for The Company's
products and services state how and for what
purposes you can collect your site visitor
addresses, and that you will follow The Company Privacy Policy and Anti-Spam Policy.
b. Each email
created using The Company products contains an
“unsubscribe link”. If your web site visitors use
the link to request that they be unsubscribed,
your subscriber lists will automatically be
adjusted to eliminate the prospect of sending
unwanted email to such persons.
Additionally, each person on your subscriber list
has the option of unsubscribing through a
web-based method provided on The Company web site. Customers of The Company who
try to remove the unsubscribe link will be warned
that they are doing so, and if they persist in
having the link removed or deactivated in any way,
then The Company will have the right to terminate
their account.
c. Purchased Mailing Lists - Mass mailings to
purchased email lists are not allowed. The Company
only allows opt-in mailing lists. Purchased or
inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating
to particular subject matter, and then use it for
an unrelated topic.
4.Laws Restricting Spam. Spam laws vary from state to state, and from
country to country. This Company's Anti-Spam
Policy has been developed to conform to the
highest commercially reasonable standards. As a
result, and without limiting the general
prohibitions against all spam activities, the
following are expressly prohibited:
a. Use of false headers, or other false
information, to identify the point of origin or
the transmission path of the email, or to hide the
true origin of the email sender,
b. Unauthorized
use of a third party’s internet domain name
without the permission of such third party, to
make it appear that the third party was the point
of origin of the email,
c. Use of any
false or misleading information in the subject
line of the email, and
d. Assisting any
person in using the products or services of The
Company for any of these previously mentioned
activities.
5. Questions to Ask Yourself
To help in establishing whether you are
participating in activities constituting spam, ask
yourself the following questions:
a. Are you sending email to non-specific
addresses, such as info@domain.com or sales@domain.com?
b. Have you deliberately falsified your
transmission path information or originating
address?
c. Are you
sending email to mailing lists or distribution
lists, which then send indirectly to various other
email addresses?
d. Have you imported for use a purchased list
of any type?
e. Are you
continuing to mail to anyone who has asked to be
deleted from your mailing list?
f. Does your email not provide a fully
functioning link to unsubscribe?
g. Does you
email subject line contain false or misleading
information?
h. Have you used a third party’s email address
or domain name without the party’s consent?
If you answer yes to any of these questions,
you are likely involved in spam activities.
6. Measures to Enforce the
Anti-Spam Policy
Any of The Company's
customers found to be using The Company products
or services for spamming purposes may, at The
Company’s discretion, be immediately cut off from
use of all The Company products and services
and/or fined US$ 1,000 per occurrence, with no
refund of fees that have been paid.
The Company warns all of
its customers when signing up that if they
participate in spamming activities they will be
subject to the loss of The Company's services,
fines and possible legal action.
The Company has the right
to actively review its customers’ subscriber lists
and email for suspiciously large broadcasts. If
The Company finds any customers to be spamming, it
may issue a warning or reserves the right if the activities are
serious enough to take action
immediately if it deems necessary. Such
action may include but is not limited to disabling the customer’s account and/or
reporting the customer and the incident to the
proper authorities.
The Company does not attempt to censor any
content, nor to curtail the business of its
customers. However, spam activities do not fall
within uses authorized by The Company, and will
not be tolerated.
7. Reporting Spam.
If you believe that you have received spam from or
through The Company’s facilities, please send a
complaint from your email account along with the
unsolicited email, with completed header, to cpa@cpaseattlewa.com. Please
provide any other information that you believe may
help us in our investigation. The Company does not
investigate or take any action based on
“anonymous” spam complaints.
8.False Spam Complaints. The Company supports the efforts of various
organizations working to responsibly eliminate
spam activities. However, if an individual has
opted-in to receive email from a customer of The
Company, and then falsely or maliciously files a
spam complaint against The Company or its
customers, The Company will cooperate fully with
the appropriate agencies to ban the complainant
from use of anti-spam software and the Internet
community.
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