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The Company's
Anti-Spam Policy
The Company is
committed to permission-based email marketing practices,
and as a result has established this no-tolerance
Anti-Spam Policy. The Company will occasionally update
this Anti-Spam Policy.
1. Spam is commercial
email or unsolicited bulk email, including “junk mail”,
which has not been requested by the recipient. It is
intrusive and often irrelevant or offensive, and it
wastes valuable resources. Spam messages are the
opposite of permission-based email, which are normally
anticipated, personal, relevant and/or associated with a
pre-existing business or personal
relationship. Inappropriate newsgroup activities,
consisting of excessive posting of the same materials to
several newsgroups, are also deemed to be spam.
2.Preventing Spam.
Customers of The Company's products and services have
agreed during their registration process, upon accepting
the Terms of Use, to comply with this Anti-Spam
Policy. Specifically, each customer agrees not to use
The Company products or services to send unsolicited
email or bulk email, whether or not for commercial
purposes. The Company reserves the right to determine in
its sole discretion what constitutes actionable spam, as
well as what measures are necessary in response to such
spam activities.
3. How The Company Helps You to Avoid Spamming.
The Company has developed its Internet marketing tools
to incorporate a strict permission-based
philosophy. This anti-spam philosophy is implemented
through the following:
a. Communication and
Agreement – The Terms of Use that you have agreed to as
part of registering for The Company's products and
services state how and for what purposes you can collect
your site visitor addresses, and that you will follow
The Company Privacy Policy and Anti-Spam Policy.
b. Each email created
using The Company products contains an “unsubscribe
link”. If your web site visitors use the link to request
that they be unsubscribed, your subscriber lists will
automatically be adjusted to eliminate the prospect of
sending unwanted email to such persons. Additionally,
each person on your subscriber list has the option of
unsubscribing through a web-based method provided on The
Company web site. Customers of The Company who try to
remove the unsubscribe link will be warned that they are
doing so, and if they persist in having the link removed
or deactivated in any way, then The Company will have
the right to terminate their account.
c. Purchased Mailing
Lists - Mass mailings to purchased email lists are not
allowed. The Company only allows opt-in mailing
lists. Purchased or inherited lists are by definition
not opt-in. Similarly, you cannot use an email list
relating to particular subject matter, and then use it
for an unrelated topic.
4.Laws
Restricting Spam. Spam laws vary from state to state,
and from country to country. This Company's Anti-Spam
Policy has been developed to conform to the highest
commercially reasonable standards. As a result, and
without limiting the general prohibitions against all
spam activities, the following are expressly prohibited:
a. Use of false
headers, or other false information, to identify the
point of origin or the transmission path of the email,
or to hide the true origin of the email sender,
b. Unauthorized use of
a third party’s internet domain name without the
permission of such third party, to make it appear that
the third party was the point of origin of the email,
c. Use of any false or
misleading information in the subject line of the email,
and
d. Assisting any
person in using the products or services of The Company
for any of these previously mentioned activities.
5.
Questions to Ask Yourself
To help in
establishing whether you are participating in activities
constituting spam, ask yourself the following questions:
a. Are you sending
email to non-specific addresses, such as info@domain.com
or sales@domain.com?
b. Have you
deliberately falsified your transmission path
information or originating address?
c. Are you sending
email to mailing lists or distribution lists, which then
send indirectly to various other email addresses?
d. Have you imported
for use a purchased list of any type?
e. Are you continuing
to mail to anyone who has asked to be deleted from your
mailing list?
f. Does your email not
provide a fully functioning link to unsubscribe?
g. Does you email
subject line contain false or misleading information?
h. Have you used a
third party’s email address or domain name without the
party’s consent?
If you answer yes to
any of these questions, you are likely involved in spam
activities.
6. Measures to Enforce the Anti-Spam Policy
Any of The Company's
customers found to be using The Company products or
services for spamming purposes may, at The Company’s
discretion, be immediately cut off from use of all The
Company products and services and/or fined US$ 1,000 per
occurrence, with no refund of fees that have been paid.
The
Company warns all of its customers when signing up that
if they participate in spamming activities they will be
subject to the loss of The Company's services, fines and
possible legal action.
The Company has the
right to actively review its customers’ subscriber lists
and email for suspiciously large broadcasts. If The
Company finds any customers to be spamming, it may issue
a warning or reserves the right if the activities are
serious enough to take action immediately if it deems
necessary. Such action may include but is not limited to
disabling the customer’s account and/or reporting the
customer and the incident to the proper authorities.
The Company does not
attempt to censor any content, nor to curtail the
business of its customers. However, spam activities do
not fall within uses authorized by The Company, and will
not be tolerated.
7. If you believe that you have received spam
from or through The Company’s facilities, please send a
complaint from your email account along with the
unsolicited email, with completed header, to
leads@plumbing-leads.com. Please provide any other
information that you believe may help us in our
investigation. The Company does not investigate or take
any action based on “anonymous” spam complaints.
8.False Spam Complaints. The Company supports the
efforts of various organizations working to responsibly
eliminate spam activities. However, if an individual has
opted-in to receive email from a customer of The
Company, and then falsely or maliciously files a spam
complaint against The Company or its customers, The
Company will cooperate fully with the appropriate
agencies to ban the complainant from use of anti-spam
software and the Internet community.
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